How To Use Your LOVALL E-Gift Card

Your gift card code can be found on the confirmation email you received at time of purchase. If you do not receive an e-gift card code, please contact our customer care team at customercare@lovall.com.

To redeem your gift card, simply enter your gift card code at checkout.

All gift cards have an expiry date of one year from the date of purchase. This code can be used multiple times until the remaining balance is spent.You do not have to use the full amount of your gift card in one order and you can use a gift card and make a card payment on the same order.

Order made using a gift card or spilt purchase (gift card and card payment) will always be refunded back to the original payment method (i.e. the amount you spent from your gift card will be returned to your gift card). We aim to process all returns within 2-3 working days of receiving your parcel and you will receive an email to confirm your return. Once processes refunds can take up to 5 working days to be reaccredited to your original payment method.